Payment Methods

Available Payment Methods

We accept credit cards and debit cards (VISA, Mastercard, American Express, Diners Club, Discover and JCB) or PayPal.

The following payment methods are not accepted: Cash (including cash on delivery), checks, (postal) money orders, ACH or vouchers.

Important Points

  1. The name registered for the chosen payment method must match the name used when making the order.
  2. Using several cards to pay for one order is not possible through the NIWAKA Brand Website. Should you wish to use more than one card, please let us know via the Contact Us page.
  3. Payments made through PayPal have a per-transaction payment limit of 1 million Japanese yen. The exact amount in US dollars depends on the current dollar-yen exchange rate. If you would like to use PayPal for a large jewelry order, please inquire using the Contact Us form, and a NIWAKA customer service representative will guide you through the process.
  4. For any inquiries regarding payment options, please feel free to use the Contact Us page.

What Is a Security Code?

A card security code (also called a card verification value, card identification number or card validation code) is a number you enter to confirm that the person placing the order is the cardholder. As a rule, the security code is printed on the credit or debit card itself.

Security

In order to provide a safe and secure shopping experience, information transmitted through the NIWAKA Brand Website is encrypted by the Secure Sockets Layer (SSL) communication protocol. For more details regarding customer information, please view our Privacy Statement.

Taxes & Customs Duties

Apart from the purchase price, NIWAKA will not charge you any additional fees in relation to the delivery of your jewelry. Customers in the US are also exempt from Japan’s consumption tax. However, depending on your state or local government laws and regulations, your purchase may be subject to a use tax, sales tax or other tax. In this case, as long as NIWAKA does not collect the tax from you and you are not eligible for a tax exemption, you as the customer are responsible for paying the tax in question. Please also note that NIWAKA may provide information on your purchase of NIWAKA jewelry to your state or local government if required to do so. For information on tax payment methods, please consult your state or local government’s official website or contact the respective organization directly.

All customs duties associated with your purchase are included in the purchase price.