Orders
This page applies to NIWAKA jewelry and high jewelry.
For the FAQ on our bridal rings, please visit the NIWAKA Online StoreOnline Orders
How many items can I buy in a single order?
One order may include up to five items. If you wish to buy six or more items, please place separate orders.
Shipping Dates
Once I order something, how long does it take until it is ready for shipping?
Order Confirmation
I want to confirm my order details.
Canceling & Modifying Orders
Can I modify, cancel, return or exchange my order?
Message Cards
Is it possible to get a message card with my order?
Design Customization
Can NIWAKA create custom jewelry to my specifications?
Engraving
Can I have my jewelry engraved?
NIWAKA Catalogs
Can you send me a NIWAKA catalog?